These Terms of Service govern your use of the Ravendix website. Purchases are also governed by our Terms of Purchase and the policies linked below.

1. Website Use

You may use this site for lawful personal shopping and information. You agree not to interfere with its operation, attempt unauthorized access, misuse its content, or provide false information.

2. Product Information

We aim to describe products accurately. Color appearance can vary by display. Dimensions and materials shown on individual product pages should be reviewed before purchase. If we discover a material listing or pricing error, we may correct it and contact affected customers before fulfillment; any applicable refund will be provided.

3. Orders and Payments

Submitting an order does not guarantee acceptance. We may decline or cancel an order for legitimate reasons, including stock shortages, payment verification problems, or clear listing errors, and refund any amount collected for an unfulfilled order. See Terms of Purchase and Payment & Security.

4. Delivery, Returns, and Support

Order processing, delivery estimates, shipping costs, cancellations, returns, and refunds are explained in our Shipping Policy and Return & Refund Policy. If an advertised shipment date cannot be met, we will provide applicable notice and options, including cancellation and a refund where required.

5. Site Content

The Ravendix name, site text, layout, and original site materials are for this store. Do not copy or commercially reuse them without permission, except as permitted by law. Product names and third-party marks, if any, belong to their respective owners.

6. Privacy and Third-Party Services

We use service providers to operate the storefront, process payments, support deliveries, and manage customer requests. How personal information is handled is described in our Privacy Policy. Third-party services may have their own terms and policies.

7. Changes and Applicable Rights

We may update these terms by posting a revised version. Updated terms apply prospectively unless law requires otherwise. Nothing here removes nonwaivable consumer rights under applicable law. If any provision is unenforceable, the remaining provisions continue to apply.