Contact Us

Ravendix · Customer Care

Contact Us

Business Information
  • Brand: Ravendix
  • Owned and operated by: Guizhou Naxin Technology Co., Ltd.
  • Business owner: Tian Xue
  • Business address: Room B29-1-120, Zone B, Vanke City, Extension of Jinxi Avenue, Touqiao Subdistrict, Yunyan District, Guiyang, Guizhou Province, China
  • Website: https://ravendix.com
  • Customer support: service@ravendix.com
  • Telephone: +86 17675429740
  • Support hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)

We can help with product information, orders, shipping updates, returns, refunds, and issues with items received.

How to Reach Us

Email us at service@ravendix.com or call +86 17675429740 during our support hours. Include your order number when your question concerns an existing order.

Returns and Delivery Issues

Please contact us before sending a return; we will give you the applicable return location and instructions. If a package is delayed, missing, damaged, or marked delivered but not received, include your order number and any relevant photos or tracking details.

Before You Order

Our FAQ, Shipping Policy, and Return & Refund Policy explain common purchasing and support questions.

Questions about this page? Contact Us.